+34 627 70 27 63poland@livolink.com
LSP, MAIN panel

Together with the client at every step – excellent translation quality control (LQA)

LivoCAT lsp main panel qa

In the world of translations, quality is a key element of success. Clients expect not only perfect translations but also the ability to actively participate in the quality control process. To meet these needs, LivoLINK provides an innovative tool that allows you to make corrections to the finished translation inside CAT software available from the client panel. This not only increases the quality of translations but also improves communication processes between the translation agency and the client.

Translation quality control at your fingertips

Most translation agencies (LSP) go through a process of additional quality control carried out by the person ordering and receiving feedback from the client in order to constantly improve the quality of the translation. It’s natural that clients want to be sure that translations fulfill their expectations and standards. To meet their needs, LivoLINK enables clients to actively participate in the quality control process and provide feedback to LSP.

The client as a member of the translation quality control team at LivoCAT

Thanks to LivoLINK, the client can designate the person responsible for checking the translation from among his company’s employees within the LivoCAT tool. This means that the client becomes a full participant in the translation project at the quality control stage. There is no longer any need to transfer translation files between different platforms or tools. The entire process takes place inside the LivoLINK system, making it convenient and efficient.

Automatic saving of corrections

Making corrections by the client is done intuitively in the LivoLINK interface. Each change is automatically saved to the translation memory. This means that the client’s corrections become an integral part of the translation database, which naturally increases the quality of available resources. Each subsequent order will benefit from these corrections, ensuring consistency and excellent quality of translations.

Full transparency and notifications

LivoLINK ensures full transparency of the quality control process. The person checking the translation is automatically informed by the system about the availability of the project to be checked and about the deadlines. The client does not have to worry about downloading files or submitting corrections separately. All this takes place inside the platform, which significantly streamlines the process.

The outline

Thanks to LivoLINK, translation quality control has become simpler, more effective, and more accessible to clients. This tool not only increases the quality of translations but also improves communication between translation agencies and their clients. It ensures that each translation project meets the highest quality standards expected by your client.

If the quality of translations and the active participation of the client in the translation process are important to you, LivoLINK is worth trying out. It is a tool that puts quality and communication first.

Share:

You may be also interested in

General, LSP, MAIN panel, Organisation panel, Project Manager

Icons in LivoLINK – system messages

At the centre of LivoLINK’s system interaction are icons, commonly referred to as messages, which…

Quick overviewGo to entry
icons lsp main panel
General, LSP, MAIN panel, Organisation panel, Project Manager

Icons in LivoLINK – system messages

At the centre of LivoLINK’s system interaction are icons, commonly referred to as messages, which play an important role in communicating the current state of the system. They are visual cues that accompany users from the initiation of a request through to the final stage of a project. Some of them are informative, while others have a warning function, signalling potential problems or the need to take action.

Information messages:

Orange triangle with an exclamation mark: signals the need for specific actions to maintain the process flow. For example, after the translator has completed their stage of work, this icon would appear to indicate that quality control can begin.

Green shield: indicates key aspects of the work process, for example that a file was successfully uploaded.

Running man icon: indicates that a process is in progress and has not yet been completed.

Hourglass icon: also informs about the ongoing process, but indicates that it will require more time to complete.

Green card icon: indicates that the task proposal has been accepted by a vendor.

Warning messages:

Black circle icon with the letter ‘i’: indicates that something needs to be corrected at a particular stage of the process, for example, that there is no way of calculating the price for a price list item.

Burgundy icon with an exclamation mark: indicates a failure, for example, the rejection of a task proposal or the incomplete translation in the uploaded package.

LivoLINK offers precise guidelines at every stage of the process, and their optimal use contributes to the efficiency of translation projects

icons lsp main panel
General, Organisation panel, Project Manager, Tasks

TASKS AT LIVOLINK – Proactive Team Management (part 2)

Thanks to the MY SUGGESTIONS and COMPLETED TASKS functions, LivoLINK provides comprehensive tools for effective…

Quick overviewGo to entry
completed tasks main panel my suggestions project manager tasks tab
General, Organisation panel, Project Manager, Tasks

TASKS AT LIVOLINK – Proactive Team Management (part 2)

Thanks to the MY SUGGESTIONS and COMPLETED TASKS functions, LivoLINK provides comprehensive tools for effective task management in a translation agency. It enables not only the optimization of teamwork but also a proactive approach to assigning tasks following employee competencies. Use the potential of LivoLINK to make task management in your translation agency even more effective and organized.

MY SUGGESTIONS – SELECTION OF TASKS ACCORDING TO COMPETENCIES AND TIME

In the MY PROPOSALS tab, translation agency employees, including translators, proofreaders, post-editors, and the quality control team, have unlimited access to the list of proposals with tasks to be performed. This intuitive tab allows translation agency employees to select tasks consistent with their competencies and adapt them to their work schedules. This tool doesn’t just make assigning tasks easier but also facilitates effective management of work in teams. The employee can decide which tasks he wants to take on, which results in higher team motivation and work efficiency.

COMPLETED TASKS – EFFECTIVE MONITORING AND ANALYSIS OF TASK IMPLEMENTATION

The COMPLETED TASKS tab is the central place where you can find a list of all completed tasks in your translation agency. This tool allows you to effectively monitor whether all tasks have been performed as expected. It also provides information on which tasks were performed, who was responsible for completing them, and a detailed description of each task. Thanks to this, the completed data becomes a valuable source of work efficiency analysis and can be used to improve work processes in the future.

completed tasks main panel my suggestions project manager tasks tab

Request access

Fill out the form and order access to the demo version.