FAQ / Support

How to deploy LivoLINK On-premise?

Our technical team provides full support for local system deployment. We offer step-by-step instructions and assistance with environment configuration.

Does LivoLINK operate as a SaaS service?

Yes, we offer a fully managed cloud version. You don’t need to worry about infrastructure — we take care of everything.

What translation tools are built into LivoLINK?

The system integrates:

• Translation Memory
• Glossaries
• Machine Translation
• Data Annotation
• BLEU, TER, Levenshtein metrics

Does LivoLINK support CRM integrations?

Yes, we provide integration with CRM, ERP and CMS systems via REST API. Our solutions are fully scalable and flexible.

Can translation processes be automated in LivoLINK?

Yes, LivoLINK enables full automation of translation projects — from order intake, task assignment to final settlement and export of results.

How does managing a team of translators work?

LivoLINK allows role assignments, progress tracking, task calendar management and work settlement based on objective metrics.

What reporting features does the system offer?

The system provides advanced project analytics — including translator efficiency statistics, cost reports and error analysis according to ISO 5060 standards.

Can I use LivoCAT directly from the browser?

Yes. The LivoCAT editor works fully online, no additional software installation required, supporting translation memories and glossaries.

What are the system requirements for the On-premise version?

The On-premise version requires a dedicated server environment. Detailed hardware and software specifications are provided upon request.

How does LivoLINK ensure data security?

The system provides data encryption, multi-level authentication, backup, and full compliance with GDPR and ISO 27001 standards.

Are training sessions available for new users?

Yes, we offer online training and dedicated onboarding sessions for teams.

How does the notification system in LivoLINK work?

The system automatically sends email notifications and internal app alerts — task assignments, file approvals, status changes.

Can I collaborate with external translators?

Yes. LivoLINK allows adding external collaborators with specific access levels, work tracking and communication management.

Does the system support content localisation?

Certainly. With support for localisation formats, translation memories and automated workflows, LivoLINK is perfect for localising websites, apps and marketing materials.

How do machine translations work within the system?

The system integrates built-in machine translation engines with post-editing options and translation quality evaluation (MTQE). You can also connect your own AI models.

Does LivoLINK support translation quality metrics?

Yes, we support BLEU, TER and Levenshtein Distance. You can analyse the quality of both machine and human translations based on specific data.

How can I optimise the translation process in my organisation?

LivoLINK enables configuration of automated workflows, integration with external systems and performance data analysis. Our team advises on best optimisation practices.