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Platforma LivoLink » Zasady przetwarzania danych osobowych

Privacy Policy

This privacy policy describes the principles of processing information about you, including personal data and cookies.

1. General information

  1. This policy applies to the website operating at the URL: https://livolink.com
  2. The operator of the website and the data controller is: LivoLINK Sp. z o.o., al. Witosa 3, 20-315 Lublin
  3. Contact email address of the operator: Formularz kontaktowy
  4. The operator is the controller of your personal data regarding data voluntarily provided on the website.
  5. The website uses personal data for the following purposes:
  6. The website uses personal data for the following purposes:
    • Newsletter management
    • Online chat conversations
    • Handling inquiries via forms
    • Providing ordered services
    • Debt collection
    • Presentation of offers or information
  7. The website collects information about users and their behaviour in the following ways:
    1. Through data voluntarily entered in forms, which is stored in the operator’s systems
    2. Through cookies saved on end devices

2. Selected data protection methods used by the operator

  1. Login and data entry points are protected by SSL encryption, ensuring data is encrypted on the user’s device and can only be read on the target server.
  2. Personal data stored in the database is encrypted and accessible only with the operator’s key, protecting it in case of database theft.
  3. User passwords are stored as hashed values using one-way functions, which cannot be reversed—this is a modern standard in password storage.
  4. The operator regularly changes administrative passwords.
  5. Regular updates of software components used for personal data processing ensure security and protection.

3. Hosting

The website is hosted by the operator’s server provider: dhosting.pl

4. Your rights and additional information on data use

  1. In certain situations, the Administrator may share your personal data with other recipients if necessary for contract performance or legal obligations. Such recipients include:
    • hosting companies (under data processing agreements)
    • payment operators
    • online chat service providers
    • authorised employees and collaborators using data to operate the website
  2. Your personal data will not be stored longer than necessary to complete related activities, as defined by law (e.g., accounting requirements). Marketing data will be processed for no longer than 3 years.
  3. You have the right to request from the Administrator:
    • access to your personal data
    • rectification
    • deletion
    • restriction of processing
    • data portability
  4. You have the right to object to the processing of your personal data based on the Administrator’s legitimate interests, as described in section 3.3(c), including profiling. However, this right to object cannot be exercised if there are overriding legitimate grounds for the processing that take precedence over your interests, rights, and freedoms, particularly for the establishment, exercise, or defence of legal claims.
  5. Complaints can be submitted to the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw, Poland.
  6. Providing personal data is voluntary but necessary for website service.
  7. Automated decision-making, including profiling, may be applied for service provision and direct marketing purposes.
  8. Personal data is not transferred outside the European Union (no transfers to third countries).

5. Information in forms

  1. The Service collects information voluntarily provided by users, including personal data if submitted.
  2. The Service may log connection parameters such as timestamps and IP addresses.
  3. In some cases, the Service may store information that facilitates linking the form data to the user’s email address. In such cases, the user’s email may appear within the URL of the page containing the form.
  4. Data submitted through forms is processed for the specific purpose of the given form, for example, handling service requests, business contacts or service registrations. Each form clearly indicates its purpose and context.

6. Administrator logs

User activity on the Service may be logged. These logs are used for managing and administering the Service.

7. Important marketing techniques

  1. The Operator uses statistical traffic analysis via Google Analytics (Google Inc., based in the USA). No personal data is shared with Google; only anonymised information is collected. This service relies on cookies stored on the user’s device. Users can view and adjust their preferences related to Google’s advertising cookies at: https://www.google.com/ads/preferences/
  2. The Operator employs remarketing techniques to tailor advertising messages based on user behaviour on the site. Although this may create the impression that personal data is being tracked, no personal data is transferred from the Operator to advertising providers. This tracking requires cookies to be enabled.
  3. The Operator also uses the Facebook Pixel. This technology informs Facebook (Facebook Inc., based in the USA) that a registered Facebook user has visited the Service. The data involved is controlled by Facebook as the data controller, and the Operator does not share any additional personal data with Facebook. This service also uses cookies stored on the user’s device.

8. Information about Cookies

  1. The Service uses cookies.
  2. Cookies are small data files, typically text files, stored on the end-user’s device, intended to facilitate the use of the Service’s web pages. Cookies usually contain the name of the website they originate from, their storage duration on the device, and a unique identification number.
  3. The entity placing cookies on the end-user’s device and accessing them is the Service Operator.
  4. Cookies are used for the following purposes:
    1. maintaining the user’s session (after logging in), so the user does not have to re-enter their login and password on every page of the Service;
    2. carrying out purposes specified above in the section “Key Marketing Techniques.”
  5. Within the Service, two main types of cookies are used: session cookies, which are temporary and stored on the user’s device until logout, leaving the website, or closing the browser; and persistent cookies, which remain on the user’s device for the duration specified in the cookie parameters or until deleted by the user.
  6. Web browsers typically allow cookies to be stored on the user’s device by default. Service users may change these settings. Browsers also enable users to delete cookies and automatically block cookies. Detailed information about this is available in the help or documentation of the respective web browser.
  7. Restricting the use of cookies may affect some functionalities available on the Service’s web pages.
  8. Cookies placed on the end-user’s device may also be used by third parties cooperating with the Service Operator, particularly: Google (Google Inc., USA), Facebook (Facebook Inc., USA), and Twitter (Twitter Inc., USA).

9. Managing cookies – how to give and withdraw consent in practice?

  1. If a user does not want to receive cookies, they can change their browser settings. However, please note that disabling cookies necessary for authentication, security and maintaining user preferences may hinder or in extreme cases, prevent the use of websites.
  2. To manage cookies settings, select the browser or device you use from the list below and follow the instructions:Mobile devices:

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