CRM system for contact and client relationship management
LivoCRM is a specialised system designed for translation agencies and large organisations managing multiple projects with numerous partners and clients. It enables comprehensive contact management, organisation of collaboration history, and efficient planning of activities.
Integrated with the LivoLINK platform, LivoCRM provides a secure space to manage communications with clients and translators, making all key information easily accessible in one place.
Centralised contact database
The system collects contact details of clients, translators, and partners in a structured database. Users can easily filter data, review collaboration history and add notes to streamline daily relationship management.
Benefits:
quick access to complete client information
the ability to segment and organise the database
easy tracking of interaction history
Task and deadline reminders
LivoCRM lets you set reminders for tasks linked to contacts, orders or events. Automated notifications ensure you never miss key deadlines or important updates. This is especially useful when managing multiple projects for various clients simultaneously.
Features:
- personalised reminders for specific dates
- system alerts based on data from LivoTMS
- clear task calendar overview
- automated notifications
Integrated with LivoTMS, users receive automated alerts on client service or translator cooperation events — such as project status changes, requests or document updates. This CRM for translation agencies provides real-time information, reducing the risk of missed updates. It enables teams to react faster and plan next steps more effectively.
Outcomes:
- better project visibility
- reduced need for manual system monitoring
- increased confidence in operational tasks
Business benefits of implementing LivoCRM
LivoCRM enables organised and predictable management of contacts and communications in multi-project environments. It supports:
- maintaining structured records of client and translator relationships
- quick response to client inquiries and needs
- ongoing monitoring of assigned tasks and deadlines
- collecting knowledge from past collaborations
The system is especially useful for organisations valuing order, transparency and up-to-date information. This CRM for translators improves day-to-day operations and supports building long-term client relationships, enhancing communication quality and team workflow.
Features that support your business
The CRM for translation agencies offers features to simplify work organisation and relationship management with clients and translators. An intuitive interface and integration with other systems ensure quick access to key data and efficient operations. LivoCRM includes:
- full communication history with each contact
- notes, reminders and linked tasks for contacts
- automated notifications from LivoTMS
- filtering and segmentation of the database
- clear navigation through contacts and tasks
Choose the best CRM for translation agencies
Looking for a solution to organise communication with your clients and translators? Contact us to discover how LivoCRM can help streamline your work and support your team.
Translation has never been easier
Manage your translations easily with LivoLink. No need to worry about every step of project creation, from quoting to final delivery. Let the system handle the process and save time and money.
LivoCRM is an advanced CRM system specifically designed for translation agencies and large organisations handling numerous projects with translators, clients, and subcontractors.
It offers centralised business relationship management, full insight into collaboration history and easy planning of next steps.
Start making data-driven decisions today
Contact us to discover the full potential of LivoLINK.
