If required, you can enter the expected delivery date, your own reference number* and any other information relevant to your enquiry.
*Providing a reference number is a common practice in companies where translation services are requested by many employees.
With LivoLink, uploading and managing files is a pleasure. You can add multiple files at once (drag-and-drop).
The platform supports both image and text files (documents from popular office suites).
Definition of all service attributes includes:
When a file is not editable, LivoLINK offers the option to perform OCR in the cloud.
OCR - Optical Character Recognition - extracts text for translation from image files. In addition to using cloud-based OCR, it is possible to upload an editable version of a file prepared outside the system.
LivoLink performs quantitative text analysis using CAT tools.
The system provides analysis of wordcounts and characters for translation as well as numbers and types of repetitions.
Based on volume analysis and price lists, LivoLINK automatically creates a quote which can be reviewed by a company employee or modified by a project manager before it is sent to the client.
LivoLINK sends the quote to a specified email address but also saves it in your customer portal. Acceptance or rejection of the quote can be done directly from the email or in the customer portal.
If the quote is rejected, you can send a new, modified one for the same enquiry.
*In LivoLink you define and create supplier categories yourself; you can combine them with (for example) customer groups or price groups.
ENQUIRIES - all enquiries sent to the Company
QUOTES - quotes for services specified in the Enquiries,
LIVO TRANSLATE - neural machine translation within the subscription, with the option to edit the document
COMPLAINTS - feature for entering comments and complaints
PRICE LISTS - general price lists of the company
PROFILE - client's data
REPORTS - various reports containing (for example) invoices for the Client's completed translation projects
USER PERMISSIONS - LivoLink makes it possible to create various levels of user permissions within the client's portal.
Component of the Vendor Portal that enables machine translation of documents within the subscription, with the option to post-edit in a web browser.
The Organisation defines user permissions for:
The Organisation can also define the level of permissions visible in the Client and Vendor portal.
The Client/Vendor dashboard is a set of user permissions defined by the Organisation.
Client/Vendor administrators can create their own permission levels for people within their company who use LivoLINK.
The search tool allows you to find specific data within a section.
The user also has a filtering option available, which allows them to select the content of the columns according to the parameters they have set.