The client receives the following notifications:
Vendors receive the following messages:
Definition of all service attributes includes:
If a DTP service involving files is required, LivoLINK will create an additional task in the project, which will occur first in the handling sequence.
LivoLINK performs detailed file analysis with CAT tools using glossaries, translation memories and NMT engines, depending on the type and specialisation of the document.
LivoLink automatically searches for Vendors who meet the order criteria. A full description of the procedure is described in the Vendor Selection tab.
The system automatically sends messages to vendors responsible for subsequent tasks informing them that the project is ready to proceed.
If an automated project is paused for some reason, the system sends a corresponding notification to the project manager, who decides on the next steps.
When the last task is completed, LivoLINK sends a notification to the client advising that the files can be downloaded from the client portal.
LivoLINK automatically generates and sends invoices for services provided within the criteria specified in the client's billing data.
If an automated project is stopped for some reason, a notification is sent to the project manager, who decides on the next steps.
The Vendor has specific language competences in the system as defined by the Company.
A Vendor's language competence must comply with the assignment criteria. LivoLINK divides the criteria into those requiring full compliance and those where some approximation is acceptable.
Criteria requiring full compliance are strict and absolute - they must be identical to the Vendor's price list item, e.g.
Criteria based on approximations indicate the best match if there is no 100% match. This type of matching occurs in hierarchical competences structured in a tree, e.g. document domain: Medical sub-domain: Oncology
The algorithm for selecting the best vendor acts according to the following criteria arranged by importance:
Within a given group, the following criteria determine the order:
The company defines Vendor groups according to the company's own criteria.
Based on the above criteria, LivoLINK creates a ranking list of Vendors.
Invoicing takes place automatically after the order is completed, based on the parameters specified in the contractor's billing data. These include:
Invoices are issued to the Customer and to the Vendor.
Invoicing for vendors can be done in 2 ways: